FAQ
- App connected successfully
- ​Floating communication line entanglement
- How to Clean the Filter
- Partial floating/lifting of the roller brush
- Step cleaning
- Encountering difficulties during firmware upgrade
- Unable to scroll/slide the agreement for signing on the login page.
- Algal mold dust
- Registration/Login Failed
- The underwater top wall remains stationary
- Unable to suck up debris from the pool
- Cannot be closed
- Shutdown
- Weekly/Scheduled cleaning
- Return
- Instruction manual
- Warranty
- After-sales phone
- After-sales email
- Frequent out-of-water
- App cannot connect
- Robot path abnormality
- Unable to climb walls
- The remote control cannot control the machine
- Not moving in water
- unable to charge/power on
- No charging